DDDela`s Musings

  Image source: sktthemes.net  “...God created the world in six days. On the seventh day, he rested. On the eighth day, he started getting complaints. And it hasn't stopped since”  – James Scott Bell Oxford Advanced Learners Dictionary defines a complaint as “a reason for not being satisfied; a statement that somebody makes saying that they are not satisfied.”   One of the traits common to humankind is the proclivity to complain. Citizens complain about the economy or governmental policies. Government officials complain about the apathy of citizens. A spouse complains to his partner about one thing or the other. Some customers and clients complain about the poor quality of products or services, prices of goods and the like. Handling customer complaints effectively is essential for keeping them happy and loyal to your brand or company. Now, how do you handle complaints as a marketing professional or a customer service representative, especially where t...

Quite recently, Mz B el, a Ghanaian music artiste was heard on live television and on a couple of radio talk shows state emphatically that Jesus Christ is a fictional character and not a historical figure as taught by the Church (and as contained in the New Testament of the Bible). Such a view is also held and expounded by a group in Ghana that calls itself Common Sense Family (a group the singer belongs to). They insist that the stories surrounding Jesus Christ as contained in the Bible were made up and claim they arrived at such conclusions through research. Their assertions have been given much publicity in the Ghanaian news media (the electronic media in particular).             Admittedly Mz B el and members of the Common Sense Family are not alone in their beliefs. They enjoy the company of several thousand across the globe and are obviously entitled to their views. However, such views do not necessarily represent t...